1. No Refund Policy:** We maintain a strict no refund policy for all services provided by Curis 360 Physiotherapy Clinic. Once payment is made for physiotherapy sessions, it is non-refundable under any circumstances.

 

2. Session Utilization:** All paid physiotherapy sessions must be utilized within 45 days from the date of the first treatment session. It is the responsibility of the patient to finish the sessions within this timeframe.

 

3. Lapse of Unused Sessions:** Failure to avail the physiotherapy sessions within the 45-day window will result in the automatic lapse of any unused sessions. Once the sessions have lapsed, there is no provision for a refund or session transfer.

 

4. Session Transfer within 45 Days:** If, for any reason, the patient cannot continue with the physiotherapy sessions within the initial 45-day period from the start of treatment, they have the one-time option to transfer the unused sessions to a family member. This transfer is allowed only within the initial 45-day window and must be requested by the patient.